Returns & Exchanges
At Minimalist, we stand behind the purity and efficacy of our formulas, which is why we offer a 30-day satisfaction guarantee on all skincare purchases. If a product doesn't align with your skin's needs, we are committed to making it right through a seamless return or exchange process.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original minimalist packaging to ensure they are protected during transit and attach the provided prepaid shipping label.
Drop Off Shipping
Hand over your package to the designated carrier at any authorized drop-off location; we will track the journey back to our facility.
Receive Refund or Credit
Once our quality team inspects the return, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing